• We have clinics in Ayr, Kilmarnock and Kilwinning. Please visit Our Clinics page for more details.

  • There is on street parking at our Ayr clinic. Both Kilmarnock and Kilwinning have on site car parks including disabled spaces.

  • Across our three sites, we offer appointments covering 8am to 9pm, and Monday to Saturday. Not all times are available at all sites, but we will do our best to accommodate your requirements.

    Our admin team are available 10am to 5pm Monday to Friday. Please leave a message and we will get back to you as soon as possible!

  • No, we do not need a referral to see you. If you have been given a referral at hospital or by your doctor then please bring it to your first appointment.

    If you are using private health insurance to pay for your treatment, your insurer may require a referral from a doctor.

  • All of our physiotherapists are Chartered Physiotherapists and registered with the Health and Care Professions Council. You can check your physiotherapist’s registration here.

  • We offer a range of treatment options including physiotherapy, massage, Pilates, acupuncture, and strength and conditioning. Please see Our Services page for further details.

  • Yes! We are able to offer acupuncture at all our clinics. Please check when booking that this service is offered by your therapist.

  • Unfortunately we are not able to offer any electrotherapies at present. Please contact us to discuss alternative options.

  • This is not a service we are able to offer at present, however we are able to set up a virtual appointment if this is preferred. Please contact us directly to arrange this.

About Move Better

  • Physiotherapy is a treatment aimed at improving or restoring movement and function after pain, injury or illness. It may include manual therapies such as massage, but that is only a small part of physio and for many conditions treatment will focus on exercise and management strategies.

  • We offer musculoskeletal physiotherapy, in other words treating conditions affecting the joints, bones and soft tissues. You will be asked about any other medical condition as part of your assessment; your treatment will then be tailored to your individual needs.

  • We specialise in musculoskeletal physiotherapy, in other words treating conditions affecting the joints, bones and soft tissues. Physiotherapy can be used to help other problems; if we feel we are not the best people to help you then we may recommend a different specialist.

  • Yes, but please advise your physiotherapist of your pregnancy so we can make sure your treatment is safe for you.

About physiotherapy

  • Your appointment will start with lots of questions from your therapist so they can understand your problem and the symptoms you experience. They will also ask about your medical history to make sure that all treatments offered are appropriate for you. You may also be asked about your work or hobbies, this is so that we can tailor our advice to best meet your needs.

    Your therapist will then carry out a physical assessment that may include watching you move, some clinical tests or palpation of the affected area.

    You will then be advised on the assessment findings and discuss a treatment plan with your therapist.

  • You will need to be able to move around comfortably during your appointment, so please wear something that does not restrict your movement. Sports clothing or something loose fitting is ideal.

    Remember that your physiotherapist may need to see the affected area so try and wear something that you can move or remove easily. Your physiotherapist will ensure you are comfortable at all times.

    You will be able to change clothing before or during your appointment if required.

  • This will depend on the nature of your condition and your treatment goals. Your physiotherapist will discuss your treatment plan with you at the time of your assessment.

  • Yes, you are welcome to bring a chaperone with you to your appointments.

  • An initial assessment is up to 45 minutes. All follow up appointment are up to 30 minutes.

    For Sports Massage, you choose the duration of your appointment at the time of booking, up to 1 hour.

About appointments

  • Physiotherapy appointments are £60 for an assessment and then £55 for all subsequent sessions. Specialist services may be charged at a higher rate.

    Sports massage is £45 for 30 minutes, £50 for 45 minutes and £55 for 60 minutes.

    Pilates is £12 per class or £65 for a 6 week block.

  • We accept cash payments at all clinics.

    Card payments are available at our Ayr and Kilmarnock clinics.

    We can also email you an invoice, which you can then settle by bank transfer.

    Pilates classes can also be paid for via our class booking system here.

  • Yes, we are registered with all major providers. Further information can be found here.

  • Late cancellations are charged at 50% of the cost of the appointment.

    Late cancellations are those within 24 hours of your appointment time.

About payments